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Chalets USA Interview

By Interviewer at 07/11/07 21:19

Name of your website?

Chalets USA

Your name?

Helen Brown

Your Location (city, etc)

Winter Park

When did you start your website and why?

2004 promote our new ski chalet business.

Please give us a short summary of your website, business model, etc

We provide European style ski chalets in the USA. This means we provide accommodation, breakfast, afternoon tea and a 3 course dinner with wine for our guests. Plus we are full service and organize lift passes, ski hire and ski school and anything else our guests desire! There are thousands of independentently operated chalets in Europe, but very few in the USA.

What has been the most difficult part of creating and running your website?

Getting higher and higher up the search engine listings...

What has been the easist part of operating your website?

Creating the site and updating it regularly are so easy with our host 123live.co.uk who require no HTML skills at all!

What was your biggest mistake?

Should have got it going earlier

Who maintains your website and why?

I do - so that I can add special offers whenever I need them.

Tell us how your business has benefitted from your website?

It has brough vast majority of our customers to us.

What are your views on ecommerce and the future of the internet?

I think it will only get more important and used more and more in the travel industry. It's so great that customers can visit property owners directly now.

What are your views on Search Engine Optimization (SEO)?

Not always easy to do and takes lots of time, but worth the effort.

What are your views on Search Engines? Have they helped or hindered your website?

Really helped - especially google, but yahoo has been good too.

What method has been most successful for promoting your website?

Google adwords by a long way

What method has been least successful for promoting your website?

national newspapers

What would you like to see change with respect to the internet?

Just make sure relevant sites are listed by search engines and not just the big boys.

What is your website address?

Chalets USA

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